What happens if an item is sold out by the time I arrive? October 30, 2023 21:16 Updated We are here to help! Fill out a help request form to speak with a member of our team. Our team is available from 9am-5pm EST Mondays through Fridays and will get back to you within 1-2 business days. Related articles What happens if I want to cancel my order or get a refund? What is Blank Street Regulars? How can I redeem loyalty points? July 2023: Ending our loyalty program How does your UK loyalty program work?