What happens if an item is sold out by the time I arrive? January 19, 2023 18:34 Updated We are here to help! Fill out a help request form to speak with a member of our team. Our team is available from 9am-5pm EST Mondays through Fridays and will get back to you within 1-2 business days. Related articles What happens if I want to cancel my order or get a refund? What happens if I place an order for pick up and the location is closed? How does your loyalty program work? July 2023: Ending our loyalty program Can I pause my Regulars membership?