Blank Street US

ACCOUNT + PAYMENTS

• I'm having trouble receiving a verification code.
• How do I change the geo location of my Blank Street App?
• I’m having trouble logging into my account!
• How do I change my account information?
• I have a question about promotions.

ORDERS + DELIVERY

• What happens if I want to cancel my order or get a refund?
• How do I see my previous orders?
• What happens if I place an order for pick up and the location is closed?
• What happens if an item is sold out by the time I arrive?

REGULARS

• What is Regulars?
• How do I get Regulars?
• I have an issue with my Regulars membership

EVENTS & PARTNERSHIPS

• Do you offer catering?
• How do I rent one of your carts?
• I'd like to partner with Blank Street!

MERCHANDISE + GIFT CARDS

• In-App Gifting Feature FAQ
• How do I link my gift card to my account?
• Do you sell merch? If so, where can I find it?
• Do you have gift cards?
• How can I redeem my gift card?

EARN & REDEEM

• What is the new rewards program?
• How do I earn points?
• How do I pay and earn in store?
• When can I redeem my points for rewards?
• Do my points expire?
• I didn’t get my reward / points when I scanned?

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